In the US, more than a third of patients are referred to the specialist every year. As the frequency of medical referrals are dramatically increasing, providers across the nation are facing challenges in handling referrals effectively.
As the patients undergo transition among various care setting, they are not kept informed about the interaction between primary care physician and the specialist, there’s some amount of ambiguity in the care delivery process due to the inconsistencies in the communication between patients, pcp’s and the specialists.
It is a fact that only two out of three patients receive the care that they need when a referral is made and transfer of information among professional involved in care delivery process are often disconnected.
The poor communication among professionals involved in care process continuous to be persistent problem in the US healthcare system and a detriment to effective care coordination. The gaps in care delivery not only affects the outcome of the patients and but also cost millions of dollars to healthcare organizations annually.
With the drift of healthcare industry towards the value-based care, patients are in need referrals to the appropriate provider in a timely, seamless fashion to receive the care that they need, managing the transition of the patients across various care settings systematically helps the providers to reduce unnecessary revenue losses and improve outcome of the patients.
Referral Management system helps providers to keep track of patient referrals throughout the referral cycle allowing them to improve and streamline the communication among the primary care GP’s, specialists, and any other healthcare professionals involved in a patient’s care.
Managing referrals through a standardized process does help healthcare providers to enhance the consistency and quality of care.
RippleCare provides a highly secure platform for patient engagement where it allows healthcare providers, physicians and downstream providers to monitor, engage and collaborate along the patient continuum of care.
Our platform is specialty driven, meaning, it comes with a pre-defined customization that is required to establish the workflow of any specialty be it Orthopedic or Oncology etc.
When patients sign up, our platform assists them start preparing for the upcoming visit by providing them with a proper plan for home assessment, food consumption and exercise instructions which ensures that the patients are well prepared at their best.
With the help of RippleCare, one can create customized care plans to monitor patients progress, pain level indication and gather feedback throughout the care journey.
RippleCare strengthens the belief that patient education plays a major role in the recovery of the patient, sending customized assessment and education videos directly to the patients and family members to induce informed decisions and ensuring that care continuity is steady throughout the patient journey.